How to Connect Your Accounts to the Social Planner
The Social Planner is how you manage every one of your social channels — and your communities — from one place. Connect your accounts once, then schedule posts across everything at the same time. This guide walks you through connecting your accounts and shows you the move most people miss: connecting your free and paid communities so you can post to them through the same tool. Quick note: Everything below happens inside HighLevel. My Vision Agency is the white label brand of HighLevel, so whether you use your own HighLevel account or an MVA-branded one through us, the steps work the exact same way.
What you'll learn:
- What the Social Planner does and why you want to use it
- The 10 platforms you can connect (including your free and paid communities)
- How to connect your first account step by step
- How to connect your communities (the time-saver most people miss)
- How to add, change, or remove accounts later
- What to do when an account gets disconnected
What the Social Planner Is
The Social Planner is one tool to manage every social channel from one place. Connect your accounts once. Schedule posts to all of them at the same time. See how each platform is performing. Stop bouncing between apps.
Here is what most people miss: your free and paid communities are one of the platforms you can connect. When you schedule a post, the same post can go to Facebook, Instagram, AND both your communities — all at once. We will cover that part below.
Platforms You Can Connect
The Social Planner connects to 10 places:
- Google Business Profile
- TikTok
- YouTube
- Threads
- Community (your free and paid HighLevel communities)
- Bluesky
You can connect multiple accounts from the same platform — several Facebook pages, multiple Instagram accounts, your free community AND your paid community, and so on. Connect everything you actively post to.
Step 1: Open the Social Planner
- Inside HighLevel, click the Marketing tab.
- Click Social Planner.
First-time only: When you open the Social Planner for the first time, a pop-up appears asking you to connect accounts. After this first visit, you will use the Settings area to add or change accounts.
Step 2: Connect Your First Account
- Click the icon for the platform you want to connect (Facebook, Instagram, LinkedIn, etc.).
- A popup window opens asking you to give permission to LeadConnector.
What is LeadConnector? It is the technical name HighLevel uses for its integrations. When you see "LeadConnector" on a permissions screen, it just means HighLevel is asking permission to connect on your behalf. Click allow to continue.
- Allow the permissions.
- Select the pages or accounts you want to connect. You can pick multiple at once — like multiple Facebook pages or several Instagram accounts.
- Click Next, then OK.
- Click Allow to finish.
The platform is now connected. Repeat this for every account you want to manage from the Social Planner.
Step 3: Connect Your Free and Paid Communities
This is the move that saves you the most time. Most people skip it because they do not know it exists.
Both your free community and your paid community can be connected to the Social Planner just like Facebook or Instagram. Once connected, you can schedule one post that goes out to your social channels AND inside your communities at the same time.
How to connect them:
- In the Social Planner, click the Community icon.
- Allow LeadConnector to access your communities.
- Select your free community, your paid community, or both.
- Click Allow.
Now when you create a post, you can pick which channels to send it to — your Facebook page, your free community, your paid community, or all of them at once.
Why this matters: Promoting your weekly live session? One post, every channel. No more copy-pasting the same announcement into Facebook, Instagram, and both communities separately. Stop trading your life for a paycheck — let the system do the busywork.
How to Add, Change, or Remove Accounts Later
The first-time pop-up only shows up once. After that, here is how to manage your accounts:
- Open the Social Planner.
- Click Settings.
- To add a new account, click the + Connect Social button and follow the same connection steps from Step 2.
- To remove an account, click the trash can icon next to it.
You can also organize accounts into categories and add tags so they are easier to find as your list grows.
What If an Account Gets Disconnected?
Social media accounts disconnect sometimes. Passwords change. Permissions expire. Platforms update their security.
When this happens, you will see an in-app notification banner at the top of your Social Planner screen telling you which account needs reconnecting.
To reconnect:
- Click the banner (or go to Settings).
- Find the disconnected account.
- Click to reconnect and follow the same permission steps.
Heads up: Until you reconnect a disconnected account, any scheduled posts to that account will not go out. Check your Social Planner regularly so you catch disconnections fast.
What to Do After Your Accounts Are Connected
Now that you are connected, here is what comes next:
- Create your first post — see the related article on composing and scheduling posts.
- Build a posting rhythm — decide what days you post and stick to it.
- Use your communities as a posting channel — every announcement, live training reminder, and behind-the-scenes update goes there too.
Frequently Asked Questions
How do I connect my social media accounts?
Go to the Marketing tab, click Social Planner, then click the icon for the platform you want. Follow the prompts to grant permissions, pick your pages or accounts, and allow access.
Can I really post to my communities through the Social Planner?
Yes. Community is one of the connectable platforms, right alongside Facebook and Instagram. Connect your free community, your paid community, or both — then schedule posts that land in them just like any other channel.
Can I connect multiple accounts from the same platform?
Yes. You can connect several Facebook pages, multiple Instagram accounts, your free community and paid community together, and so on. Connect everything you actively post to.
What is LeadConnector and why does it ask for permission?
LeadConnector is the technical name HighLevel uses for its integrations. When you see it on a permissions screen, it is HighLevel asking permission to connect to your social account on your behalf. Granting these permissions is what makes the integration work. Safe to allow.
How do I add accounts after the first-time pop-up is gone?
Open the Social Planner, click Settings, click + Connect Social, and follow the same connection steps.
How do I know if an account got disconnected?
You will see an in-app notification banner at the top of your Social Planner screen. Click the banner and reconnect through Settings.
Do I need to grant permissions every time?
Every new account needs its own permission grant. Once an account is connected, you do not have to reconnect unless the connection breaks (password change, expired token, etc.).
What happens to scheduled posts if an account disconnects?
Posts scheduled to a disconnected account will not go out until you reconnect. Check your Social Planner regularly so you can catch disconnections before they delay a post.
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